Privacy Policy

1. Information we collect

Information you give us: when you submit the contact form we collect your name, email address, and (optionally) your phone number, company and the message you send. When you submit a review we collect the name and role you provide, your rating and your review text.

Technical information: our servers may log standard request data (such as IP address and browser type) for security and reliability. If website analytics are enabled, aggregated, non-identifying usage statistics are collected.

2. How we use your information

To respond to your enquiry and provide the services you request; to notify our team of new enquiries; to publish reviews you submit once they are approved; to operate, secure and improve the website; and to comply with legal obligations.

3. Legal bases

We process your information on the basis of your consent (which you may withdraw at any time), our legitimate interest in responding to enquiries and running our business, and compliance with applicable law.

4. Sharing and third parties

We do not sell your personal information. We share it only with service providers that help us operate — for example our email delivery provider used to send enquiry notifications — and only to the extent needed to provide their service. We may disclose information where required by law.

5. Data retention

We keep enquiry and review data only as long as necessary for the purposes above or as required by law, after which it is deleted. You can ask us to delete your data at any time.

6. Security

We use appropriate technical and organisational measures — including encryption in transit (HTTPS) and access controls — to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may object to or restrict certain processing. To exercise these rights, email hassan.h@speedyservices.org.

8. Cookies and analytics

The website uses only the storage strictly necessary to remember your language preference. If analytics are enabled, we use a privacy-friendly configuration; where cookies are used for analytics, we will indicate this.

9. International transfers

Your information may be processed in countries other than your own. Where it is transferred, we take steps to ensure it remains protected consistent with this policy.

10. Children

The website is intended for businesses and is not directed at children under 16.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed.

12. Contact

For any privacy question or request, contact us at hassan.h@speedyservices.org.